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🔗 Back to Summary. 🇫🇷 French Version: 2025R0293_FR.4. Back to Summary of LVL1. Open the PDF. Direct link to EUR-LEX.
Article 3 – Templates and recording ⬅️ | ➡️ Article 5 – Procedure to investigate complaints and communicate the outcome of the investigations to complainants
Références LVL1 <=> LVL2
Level 1 reference(s): 2023R1114_EN.31 > 5
Article 4 - Languages
Issuers of asset-referenced tokens and, where applicable, third-party entities shall:
(a)
publish the description of the complaints-handling procedure and the template set out in the Annex in the languages they use to market their services or in the languages they use to communicate with the holder of asset-referenced tokens;
(b)
ensure that complainants are able to file complaints in:
(i)
the languages those issuers and third-party entities use to market their services or in the languages they use to communicate with the holder of asset-referenced tokens;
(ii)
the official languages of the home Member State and the host Member States, that are also official languages of the Union.