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Article 6 – ‘How long should I hold it and can I take my money out early?’ section ⬅️ | ➡️ Article 8 – ‘Other relevant information’ section
Article 7 - ‘How can I complain?’ section
PRIIP manufacturers shall provide the following information in the section entitled ‘How can I complain?’ of the key information document, in summary format:
(a)
steps to be followed for lodging a complaint about the product or about the conduct of the PRIIP manufacturer or the person advising on, or selling, the product;
(b)
a link to the relevant website for such complaints;
(c)
an up-to-date postal address and an email address to which such complaints may be submitted.