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🔗 Back to Summary. 🇫🇷 French Version: 2009L0065_FR.100. Open the PDF. Direct link to EUR-LEX.
Article 99e – 1. ⬅️ | ➡️ Article 101 – 1.
Article 100 - 1.
Member States shall ensure that efficient and effective complaints and redress procedures are in place for the out-of-court settlement of consumer disputes concerning the activity of UCITS using existing bodies where appropriate.
2.
Member States shall ensure that the bodies referred to in paragraph 1 are not prevented by legal or regulatory provisions from cooperating effectively in the resolution of cross-border disputes.