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🔗 Back to Summary. 🇫🇷 French Version: 2022R2116_FR.5. Back to Summary of LVL1. Open the PDF. Direct link to EUR-LEX.
Article 4 – Sound administration of agreements ⬅️ | ➡️ Article 6 – Entry into force
Article 5 - Procedures
1.
The procedures referred to in Article 2(2), points (a) and (b), shall be adapted to the business model of the crowdfunding service provider and shallinclude:
(a)
a compilation of a list of contact details of the persons or department in charge in case of failure of the crowdfunding service provider;
(b)
the identification of the three most likely scenarios of failure and the description of measures to be taken to mitigate their impact on the continuity of critical services;
(c)
provisions regarding access by staff of the crowdfunding service provider to the workspace and company network;
(d)
provisions regarding access to client information and, where relevant, client assets;
(e)
an identification of operational and financial risks as well as measures to reduce their occurrence;
(f)
an identification of critical business systems and contingency measures to ensure their continuity;
(g)
an identification of critical business relationships, including outsourced functions;
(h)
procedures to ensure the continuity of communication between the crowdfunding service provider, its clients, business partners, employees and competent authorities.